Information We Collect
We may collect information you choose to share with us, such as your name, contact details, preferred dates, hotel or area in Siquijor, certification level, diving experience, medical or safety-related notes, and booking details.
How We Use Information
We use your information to answer inquiries, check availability, arrange diving activities or courses, confirm bookings, support safety planning, and communicate important updates about schedules, weather, sea conditions, or requirements.
Booking and Safety
For diving safety, we may ask for certification level, last dive date, experience, course details, and relevant health or medical questionnaire information. This helps us plan appropriate activities and follow diving safety standards.
Website Booking Requests
Our website request form uses Google Apps Script, Google Sheets and Gmail to process your request, keep our booking records, and send shop notifications and your receipt. We record the consent time and policy version, along with request identifiers used to prevent duplicate submissions and spam. Access to booking records is restricted to authorized staff. Please do not include medical records, passport details or payment information in the initial request. Sending a request does not confirm a reservation.
Messages and Third Parties
If you contact us through WhatsApp, Messenger, Instagram, email, or similar services, those platforms may process your information under their own privacy policies. We use those channels only to communicate with you about your inquiry or booking.
Sharing Information
We do not sell your personal information. We may share limited information only when necessary to provide services, comply with legal obligations, support safety, or coordinate a requested booking-related service.
Data Retention
We keep information only as long as reasonably needed for booking records, customer communication, safety, legal, and business purposes. You may ask us to review, correct, or delete information where applicable.
Security
We take reasonable steps to protect information you provide. However, no internet-based communication method is completely secure, so please avoid sending unnecessary sensitive information through messaging platforms.
Contact Us
If you have questions about this Privacy Policy or your information, please contact us at booking@lastfrontierdive.com or through our official WhatsApp and social media channels.